Refund Policy

Refund Policy

On cancellation of a refundable booking, the refund processing will take two(2)-to four(4) weeks to show the refund on your credit card statement. Reasons for the specified processing time are based on the billing cycle of your credit card company and the bank's processing time. The refund depends on numerous factors, such as the hotel's cancellation policy, time of cancellation, processing fees, etc. For more details, refer to the cancellation policy mentioned above.

If the reservation is not confirmed, we will not charge you anything on your credit card and release the whole amount that was held on it immediately. After we do this, it will still take two(2) to four(4) weeks for the bank to process the refund and show the refunded amount on your credit card.

Cancellation and Early Checkout Policy

In case your plans change, ensure to inform in writing the cancellation/ amendments in plan to the Hotel Reservation for a refund of your deposit. The guidelines in this regard are under

The modification/cancellation request for online bookings will be processed automatically through the Internet Booking Engine. Any refund due shall be done through the system following the applicable modification/cancellation rules. In case of rebooking, a rate difference may be payable for the change as per the rate applicable for the rebooked date/ room type and subject to availability.

Any additional charges or rate difference for the modified reservation can be paid through the same payment mode/card as used for the original reservation.

Please note that if an online booking is modified or cancelled with the hotel's reservations Office/Hotel's sales office, it cannot be further modified or cancelled online.

The refund of the reservation done by the Travel Agent will be processed only by the issuing Travel Agent, and no refund is admissible online.

In the event of cancellation of non-cancellable booking (s), the client shall not be refunded the amount paid toward making the reservation(s).

Certain room rate types have restrictions and are without benefits. If you do not wish to opt for restricted rate types, you can book the room(s) available on without benefits/restrictions.

In case of early checkout, you are liable to pay for the entire confirmed reservation. If you are unsure of the policy, contact the hotel for clarification.

Please note that for more than one room reservations, all rooms are determined as "reserved nights." For example, two (2) rooms reserved for four (4) nights would be (8) reserved nights; hence, for such (8) reserved nights, the applicable cancellation period is 72 hours.